Customereye

Biopurus Ltd

Food & Beverage • United Kingdombiopurus.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

69/100
4.73 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#56of 551
Top 10% · Top Tier
#1 (best)#551 (worst)
#54Peer
#55Peer
#56This company
#57Peer
#58Peer

Overall Customer Sentiment

Category Leader

86% of reviews positive, 12% negative

86%
positive
  • Positive86%
  • Neutral2%
  • Negative12%

Sentiment Balance

Covering December 2022 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2022.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.6%
Delivery Shipping
22.7%
Response Speed
16.3%
Loyalty
12.2%
Customer Support
12.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100
47/100
signal score
  • Built from a negative-review share of 30.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
87.3%
4
6.3%
3
2.0%
2
0.7%
1
3.7%

Based on 600 analyzed reviews. Sentiment is slipping: 71.4% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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