Customereye

Big Bus Tours Dublin

Flight & Hotel Bookingbigbustours.com%2Fdublin

Review data last updated .

Based on public reviews and response behavior.

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78 reviews over 2,828 days (about 0.8 per month). Busiest month: 6% of reviews. Languages: en 97%, de 1%, it 1%.

Overall Score

70/100
4.35 ★ average rating · 78 reviews
70/100 from 78 reviews over 9 months, limited confidence.

Flight & Hotel Booking average: score 66.3, rating 4.29 stars, reply rate 42.1%, over 1,798 ranked companies · benchmark 16 Oct 2026

Score

70.0

Industry average 66.3

3.7 above average

Rating

4.35

Industry average 4.29

0.06 above average

Reply rate

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Industry average 42.1%

not measured

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#853of 1798 ranked in Flight & Hotel Booking
Top 47% · Upper Halfdown 13 from last month
#1 (best)#1798 (worst)
#851Peer
#852Peer
#853This company
#854Peer
#855Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

85% of reviews positive, 12% negative

85%
positive
  • Positive85%
  • Neutral4%
  • Negative12%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Customer Support
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Response Speed
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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