Customereye

Betflip

Gambling & Betting • United Statesbetflip.io

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

70/100
4.17 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#9of 91
Top 10% · Top Tier
#1 (best)#91 (worst)
#7Peer
#8Peer
#9This company
#10Peer
#11Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral0%
  • Negative13%

Sentiment Balance

Covering September 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 580 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
25.4%
Customer Support
20.8%
Response Speed
12.2%
Loyalty
12.0%
Onboarding
10.5%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 4.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100
55/100
signal score
  • Built from a negative-review share of 36.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
62.5%
4
18.3%
3
5.8%
2
0.8%
1
12.5%

Based on 600 analyzed reviews. Sentiment is slipping: 22.2% of reviews in the last three months were positive, compared with 91.1% in the three months before that.

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