Based on public reviews and response behavior.
600 reviews over 1,007 days (about 18 per month). Busiest month: 32% of reviews.
Gambling & Betting average: score 57.1, rating 3.47 stars, reply rate 42.0%, over 375 ranked companies · benchmark 6 Oct 2026
Score
69.6
Industry average 57.1
12.5 above average
Rating
4.17
Industry average 3.47
0.70 above average
Reply rate
—
Industry average 42.0%
not measured
Among ranked Gambling & Betting companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering September 2024 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 375 ranked companies in Gambling & Betting (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.108 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.114). Review the worst months in the trend data to identify specific operational or product issues.
