Based on public reviews and response behavior.
150 reviews over 331 days (about 14 per month). Busiest month: 13% of reviews. Languages: en 100%.
Kids & Family average: score 68.3, rating 4.43 stars, reply rate 44.2%, over 203 ranked companies · benchmark 18 Oct 2026
Score
57.9
Industry average 68.3
10.4 below average
Rating
4.87
Industry average 4.43
0.44 above average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Kids & Family companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering September 2026 — 20 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.
Share of theme mentions
Themes extracted from 150 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 203 ranked companies in Kids & Family (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 57.9 sits in the bottom quarter of about 200 ranked Kids & Family companies (25th percentile: 60, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 20% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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