Based on public reviews and response behavior.
50 reviews over 229 days (about 6.7 per month). Busiest month: 54% of reviews — one month dominates this sample. Languages: en 84%, da 10%, nl 4%.
Apparel & Fashion average: score 64.0, rating 4.25 stars, reply rate 36.5%, over 3,049 ranked companies · benchmark 18 Oct 2026
Score
60.2
Industry average 64.0
3.8 below average
Rating
3.58
Industry average 4.25
0.67 below average
Reply rate
—
Industry average 36.5%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 34% negative
Covering August 2026 — 27 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 50 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,049 ranked companies in Apparel & Fashion (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.194 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 88% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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