Based on public reviews and response behavior.
79 reviews over 370 days (about 6.5 per month). Busiest month: 30% of reviews. Languages: en 96%, es 4%.
Healthcare & Medical average: score 64.2, rating 4.34 stars, reply rate 44.3%, over 3,062 ranked companies · benchmark 9 Oct 2026
Score
74.5
Industry average 64.2
10.3 above average
Rating
4.28
Industry average 4.34
0.06 below average
Reply rate
—
Industry average 44.3%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 22% negative
Covering March 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 79 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,062 ranked companies in Healthcare & Medical (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.114 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Customer Support" is the strongest recurring theme in the reviews: 61 mentions with a sentiment score of 85.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.