Alliance Security

Home & Living • United Statesalliancesecurity.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

54/100

4.68 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#330of 675

Top 49% · Upper Half

#1 (best)#675 (worst)

#328Peer

#329Peer

#330This company

#331Peer

#332Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%

positive

Positive85%
Neutral1%
Negative14%

Sentiment Balance

Covering April 2023 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 576 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.3%

Product Quality

19.4%

Loyalty

14.3%

Problem Resolution

8.9%

Pricing

7.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100

36/100

signal score

•Built from a negative-review share of 17.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

87.5%

4★

4.5%

3★

1.7%

2★

0.8%

1★

5.5%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

Unlock full insights