Based on public reviews and response behavior.
100 reviews over 1,055 days (about 2.9 per month). Busiest month: 16% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 61.5, rating 4.37 stars, reply rate 34.1%, over 1,008 ranked companies · benchmark 14 Oct 2026
Score
67.5
Industry average 61.5
6.0 above average
Rating
4.59
Industry average 4.37
0.22 above average
Reply rate
—
Industry average 34.1%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 12% negative
Covering March 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,008 ranked companies in Auto Parts & Accessories (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 60% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 83 mentions with a sentiment score of 88.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
