Based on public reviews and response behavior.
68 reviews over 357 days (about 5.8 per month). Busiest month: 65% of reviews — one month dominates this sample. Languages: nl 71%, en 29%.
General Retail & Marketplaces average: score 61.6, rating 4.18 stars, reply rate 35.4%, over 2,404 ranked companies · benchmark 7 Oct 2026
Score
36.9
Industry average 61.6
24.8 below average
Rating
4.72
Industry average 4.18
0.54 above average
Reply rate
—
Industry average 35.4%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
41% of reviews positive, 54% negative
Covering October 2025 — 23 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 39% of reviews in this period, with 61% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in Dutch
Share of theme mentions
Themes extracted from 68 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,404 ranked companies in General Retail & Marketplaces (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 36.9 sits in the bottom quarter of about 2,400 ranked General Retail & Marketplaces companies (25th percentile: 52, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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