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Competitive Insights

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31 articles in Competitive Insights - page 3 of 4

Printing & Signage Has a 0% High-Churn-Risk Rate — 25 Points Below the Platform Average
Competitive Insights

Printing & Signage Has a 0% High-Churn-Risk Rate — 25 Points Below the Platform Average

Printing & Signage shows 0% high-churn-risk companies versus a 25.4% platform average, backed by a 4.65-star industry rating.

6 min read
Beauty & Wellness's High-Churn-Risk Rate Hits 39.2% — 14 Points Above the Platform Average
Competitive Insights

Beauty & Wellness's High-Churn-Risk Rate Hits 39.2% — 14 Points Above the Platform Average

39.2% of Beauty & Wellness companies sit in the high-churn-risk tier, versus 25.2% platform-wide, across 125 companies analyzed.

6 min read
Cracker Barrel's Rebrand Backlash Cost It $594M — Our Own Review Data Shows the Damage Never Really Healed
Competitive Insights

Cracker Barrel's Rebrand Backlash Cost It $594M — Our Own Review Data Shows the Damage Never Really Healed

Cracker Barrel's August 2025 rebrand crisis made headlines and erased over half a billion dollars in market value. A year later, CustomerEye's own measured review data shows the sentiment damage never really recovered.

7 min read
Hobbies & Arts Looks Healthy at 4.31 Stars — But Only 11.9% of Companies Sit in High-Churn Territory, Less Than Half the Platform Rate
Competitive Insights

Hobbies & Arts Looks Healthy at 4.31 Stars — But Only 11.9% of Companies Sit in High-Churn Territory, Less Than Half the Platform Rate

Hobbies & Arts companies average 4.31 stars and just 11.9% high-churn-risk, versus 25.3% platform-wide — here's what's driving the gap.

6 min read
Food & Beverage's High-Churn-Risk Rate Sits at Just 11.8% — Less Than Half the Platform Average
Competitive Insights

Food & Beverage's High-Churn-Risk Rate Sits at Just 11.8% — Less Than Half the Platform Average

Only 11.8% of Food & Beverage companies fall into the high-churn-risk tier, well under the 25.1% platform average.

4 min read
Gifts & Party Supplies Looks Healthy at 4.27 Stars, But High-Churn Risk Is Half the Platform Average
Competitive Insights

Gifts & Party Supplies Looks Healthy at 4.27 Stars, But High-Churn Risk Is Half the Platform Average

Gifts & Party Supplies averages 4.27 stars, yet only 11.1% of its companies fall into the high-churn-risk band versus 25.3% platform-wide.

4 min read
Only 9.4% of Certification Providers Are High Churn Risk — About a Third the Platform Average
Competitive Insights

Only 9.4% of Certification Providers Are High Churn Risk — About a Third the Platform Average

9.4% of 352 certification and skills-training companies carry high churn risk, versus a 28.6% platform-wide average.

4 min read
Half of Gambling & Betting Customers Are Flagged High-Churn — Nearly Double the Platform Average
Competitive Insights

Half of Gambling & Betting Customers Are Flagged High-Churn — Nearly Double the Platform Average

50.5% of Gambling & Betting customers score as high-churn risk, versus 28.6% platform-wide, despite a middling 3.6-star average.

4 min read
Mobile & Telecom's 3.66-Star Average Hides a 54% High-Churn-Risk Rate
Competitive Insights

Mobile & Telecom's 3.66-Star Average Hides a 54% High-Churn-Risk Rate

127 telecom companies average a respectable 3.66-star rating, but 54.0% of them carry a HIGH churn-risk flag -- more than double CustomerEye's 26.4% platform average, and driven less by slow replies than by barely replying at all.

4 min read