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Competitive Insights

Explore competitive insights articles on customer feedback, market trends and company performance.

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31 articles in Competitive Insights - page 1 of 4

Apparel & Fashion: Top Climber Gained 1,146 Places in One Month
Competitive Insights

Apparel & Fashion: Top Climber Gained 1,146 Places in One Month

Revs Reflexology Footwear gained 1,146 places month over month and now ranks 150 of 3,066 in Apparel & Fashion.

3 min read
Airlines & Aviation: Nearly 80% of airlines sit in CustomerEye's high churn-risk tier
Competitive Insights

Airlines & Aviation: Nearly 80% of airlines sit in CustomerEye's high churn-risk tier

79.7% of 133 Airlines & Aviation companies carry a HIGH churn-risk signal, against 15.9% across the platform.

3 min read
Across 52 Sectors, Scores Span 38.5 Points From Top to Bottom
Competitive Insights

Across 52 Sectors, Scores Span 38.5 Points From Top to Bottom

In today's catalogue snapshot, Photography leads 52 ranked sectors at 71.4, while the lowest sector sits at 32.9.

3 min read
Food & Dining's Churn Problem: 43.5% of Restaurants Sit in the High-Risk Tier, vs. 17.6% Platform-Wide
Competitive Insights

Food & Dining's Churn Problem: 43.5% of Restaurants Sit in the High-Risk Tier, vs. 17.6% Platform-Wide

43.5% of Food & Dining companies sit in the high-churn-risk tier — nearly 2.5x the 17.6% platform average.

6 min read
Gambling & Betting's 50% High-Churn-Risk Rate Is Nearly Double the Platform Average
Competitive Insights

Gambling & Betting's 50% High-Churn-Risk Rate Is Nearly Double the Platform Average

Half of Gambling & Betting customers show high churn risk, versus 20.3% platform-wide, even as average star ratings sit at 3.33.

6 min read
Appliances & Home Electronics: 28.3% of Companies Sit in High-Churn Territory — More Than Double the Platform Average
Competitive Insights

Appliances & Home Electronics: 28.3% of Companies Sit in High-Churn Territory — More Than Double the Platform Average

28.3% of Appliances & Home Electronics companies fall into the high-churn-risk tier, more than double the 13.2% platform average.

6 min read
Home & Living's High-Churn-Risk Rate Is Just 2.9% — Roughly 1/6th the Platform Average
Competitive Insights

Home & Living's High-Churn-Risk Rate Is Just 2.9% — Roughly 1/6th the Platform Average

Only 2.9% of Home & Living companies sit in the high-churn-risk tier, versus 18.6% platform-wide — but the gap between best and worst is still stark.

6 min read
Sports & Fitness Averages 4.47 Stars — But 21% of Brands Are One Bad Month From Churn
Competitive Insights

Sports & Fitness Averages 4.47 Stars — But 21% of Brands Are One Bad Month From Churn

Sports & Fitness brands average 4.47 stars, yet platform-wide churn-risk scoring flags 21% of companies as high-risk versus just 5.6% inside the industry itself.

6 min read
Shipping & Delivery's Churn Problem: 46.7% of Companies Sit in the High-Risk Tier
Competitive Insights

Shipping & Delivery's Churn Problem: 46.7% of Companies Sit in the High-Risk Tier

46.7% of Shipping & Delivery companies fall into the high-churn-risk tier, nearly double the platform's 26.8% average.

6 min read