Customereye

YIPPEE TECH

Tech & Electronics • United Stateswww.yippeetech.us

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

67/100
−2.8 vs. last month4.91 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#11of 127
Top 9% · Top Tier
#1 (best)#127 (worst)
#9Peer
#10Peer
#11This company
#12Peer
#13Peer

Overall Customer Sentiment

Category Leader

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering June 2017 — 58 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 10% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2017.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
40.6%
Product Quality
18.9%
Problem Resolution
10.9%
Loyalty
10.8%
Response Speed
8.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 27.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
96.7%
4
1.2%
3
0.2%
2
0.0%
1
2.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 33.3% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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