Customereye

TRTBanners

Printing & Signage • United Stateswww.trtbanners.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

55/100
+3.2 vs. last month4.69 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#138of 232
Top 59% · Mid Pack
#1 (best)#232 (worst)
#136Peer
#137Peer
#138This company
#139Peer
#140Peer

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering April 2020 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2020.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.9%
Customer Support
15.2%
Delivery Shipping
15.0%
Response Speed
12.7%
Loyalty
11.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100
35/100
signal score
  • Built from a negative-review share of 15.7% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
85.5%
4
6.0%
3
3.3%
2
2.0%
1
3.2%

Based on 600 analyzed reviews. Sentiment is slipping: 40.0% of reviews in the last three months were positive, compared with 87.5% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis