Based on public reviews and response behavior.
100 reviews over 504 days (about 6 per month). Busiest month: 14% of reviews. Languages: en 100%.
Accessories average: score 62.2, rating 4.13 stars, reply rate 36.8%, over 24 ranked companies · benchmark 2 Oct 2026
Score
74.6
Industry average 62.2
12.4 above average
Rating
4.47
Industry average 4.13
0.34 above average
Reply rate
—
Industry average 36.8%
not measured
Among ranked Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 14% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 24 ranked companies in Accessories (benchmark 2 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.276 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.422). Review the worst months in the trend data to identify specific operational or product issues.
