Customereye

The Vinyl Store

Media & Contentwww.thevinylstore.com.au

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

54 reviews over 820 days (about 2 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

77/100
−13.3 vs. last month4.09 ★ average rating · 54 reviews
77/100 from 54 reviews over 11 months, limited confidence.

Media & Content average: score 60.8, rating 4.08 stars, reply rate 32.6%, over 1,069 ranked companies · benchmark 6 Oct 2026

Score

77.3

Industry average 60.8

16.5 above average

Rating

4.09

Industry average 4.08

in line with average

Reply rate

—

Industry average 32.6%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#183of 1069 ranked in Media & Content
Top 17% · Top Tier
#1 (best)#1069 (worst)
#181Peer
#182Peer
#183This company
#184Peer
#185Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

70% of reviews positive, 30% negative

70%
positive
  • Positive70%
  • Neutral0%
  • Negative30%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Loyalty
Hidden
Product Quality
Hidden
Customer Support
Hidden
Communication
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Media & Content