The New Primal

Food & Beverage • United Stateswww.thenewprimal.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

72/100

+3.1 vs. last month4.86 ★ average rating · 407 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#21of 551

Top 4% · Top Tier

#1 (best)#551 (worst)

#19Peer

#20Peer

#21This company

#22Peer

#23Peer

Overall Customer Sentiment

Category Leader

91% of reviews positive, 9% negative

91%

positive

Positive91%
Neutral1%
Negative9%

Sentiment Balance

Covering November 2020 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 405 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2020.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

24.7%

Delivery Shipping

20.8%

Response Speed

14.5%

Customer Support

13.7%

Loyalty

10.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100

19/100

signal score

•Built from a negative-review share of 18.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

93.1%

4★

2.9%

3★

1.7%

2★

1.5%

1★

0.7%

Based on 407 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 97.8% in the three months before that.

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