Customereye

The First Aid Team

Schools & Academic Educationwww.thefirstaidteam.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

98 reviews over 2,046 days (about 1.5 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

92/100
4.90 ★ average rating · 98 reviews
92/100 from 98 reviews over 13 months, limited confidence.

Schools & Academic Education average: score 67.7, rating 4.52 stars, reply rate 38.4%, over 1,241 ranked companies · benchmark 6 Oct 2026

Score

91.7

Industry average 67.7

24.0 above average

Rating

4.90

Industry average 4.52

0.38 above average

Reply rate

—

Industry average 38.4%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#78of 1241 ranked in Schools & Academic Education
Top 6% · Top Tier
#1 (best)#1241 (worst)
#76Peer
#77Peer
#78This company
#79Peer
#80Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

95% of reviews positive, 3% negative

95%
positive
  • Positive95%
  • Neutral2%
  • Negative3%

Sentiment Balance

Covering July 2025 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Loyalty
Hidden
Customer Support
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Schools & Academic Education