Customereye

The Home Brew Shop

Food & Beveragewww.the-home-brew-shop.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

88 reviews over 5,706 days (about 0.5 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

56/100
Short observation window (5706 days)
4.30 ★ average rating · 88 reviews
56/100 from 88 reviews over 3 months, limited confidence. trend not shown: window under six months.

Food & Beverage average: score 62.0, rating 4.24 stars, reply rate 33.3%, over 2,792 ranked companies · benchmark 12 Oct 2026

Score

55.5

Industry average 62.0

6.5 below average

Rating

4.30

Industry average 4.24

0.06 above average

Reply rate

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Industry average 33.3%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1874of 2792 ranked in Food & Beverage
Top 67% · Mid Pack
#1 (best)#2792 (worst)
#1872Peer
#1873Peer
#1874This company
#1875Peer
#1876Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral0%
  • Negative19%

Sentiment Balance

Covering June 2020 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Response Speed
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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