Tea Runners

Food & Beverage • United Stateswww.tearunners.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

75/100

−10.0 vs. last month4.84 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#1of 551

Top 1% · Top Tier

#1 (best)#551 (worst)

#1This company

#2Peer

#3Peer

#4Peer

#5Peer

Overall Customer Sentiment

Category Leader

96% of reviews positive, 4% negative

96%

positive

Positive96%
Neutral1%
Negative4%

Sentiment Balance

Covering September 2021 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 0% negative and 20% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 585 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2021.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

29.7%

Delivery Shipping

19.5%

Customer Support

12.1%

Loyalty

12.0%

Response Speed

9.0%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW8/100

8/100

signal score

•Built from a negative-review share of 8.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.2%

4★

8.0%

3★

1.7%

2★

0.3%

1★

0.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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