Customereye

Polestar UK

Automotive & Mobilitywww.polestar.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 134 days (about 45 per month). Busiest month: 25% of reviews. Languages: en 99%, de 1%, fr 1%.

Overall Score

67/100
Short observation window (134 days)
−15.5 vs. last month4.07 ★ average rating · 200 reviews
67/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Automotive & Mobility average: score 63.8, rating 4.31 stars, reply rate 40.2%, over 2,412 ranked companies · benchmark 15 Oct 2026

Score

66.7

Industry average 63.8

2.9 above average

Rating

4.07

Industry average 4.31

0.24 below average

Reply rate

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Industry average 40.2%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#1123of 2412 ranked in Automotive & Mobility
Top 47% · Upper Halfdown 87 from last month
#1 (best)#2412 (worst)
#1121Peer
#1122Peer
#1123This company
#1124Peer
#1125Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

70% of reviews positive, 29% negative

70%
positive
  • Positive70%
  • Neutral1%
  • Negative29%

Sentiment Balance

Covering September 2026 — 37 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 41% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Problem Resolution
Hidden
Product Quality
Hidden
Response Speed
Hidden
Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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