Based on public reviews and response behavior.
68 reviews over 121 days (about 17 per month). Busiest month: 52% of reviews — one month dominates this sample. Languages: nl 71%, en 29%.
Shipping & Delivery average: score 53.1, rating 3.72 stars, reply rate 35.9%, over 421 ranked companies · benchmark 7 Oct 2026
Score
3.4
Industry average 53.1
49.8 below average
Rating
1.03
Industry average 3.72
2.69 below average
Reply rate
—
Industry average 35.9%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
2% of reviews positive, 99% negative
Covering September 2026 — 35 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in Dutch
Share of theme mentions
Themes extracted from 68 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 421 ranked companies in Shipping & Delivery (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.980 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.240). Review the worst months in the trend data to identify specific operational or product issues.
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