Construction & Industrial • Canadawww.northernindustrialsales.ca
Review data last updated .
Based on public reviews and response behavior.
300 reviews.
Construction & Industrial average: score 65.5, rating 4.55 stars, reply rate 45.8%, over 1,771 ranked companies · benchmark 9 Oct 2026
Score
69.7
Industry average 65.5
4.2 above average
Rating
4.36
Industry average 4.55
0.19 below average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 39% negative
Covering November 2020 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 300 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,771 ranked companies in Construction & Industrial (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 56% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 162 mentions with a sentiment score of 81.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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