NIS Northern Industrial Sales

Construction & Industrial • Canadawww.northernindustrialsales.ca

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

−16.7 vs. last month4.36 ★ average rating · 300 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#26of 404

Top 6% · Top Tier

#1 (best)#404 (worst)

#24Peer

#25Peer

#26This company

#27Peer

#28Peer

Overall Customer Sentiment

Category Leader

60% of reviews positive, 39% negative

60%

positive

Positive60%
Neutral1%
Negative39%

Sentiment Balance

Covering November 2020 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 291 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2020.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

29.7%

Product Quality

18.0%

Loyalty

13.9%

Delivery Shipping

11.2%

Response Speed

10.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 39.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

65.7%

4★

18.0%

3★

8.0%

2★

3.3%

1★

5.0%

Based on 300 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 88.2% in the three months before that.

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