Customereye

Goodprint

Printing & Signage • United Kingdomwww.goodprint.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

67/100
−18.8 vs. last month4.66 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#59of 232
Top 25% · Upper Half
#1 (best)#232 (worst)
#57Peer
#58Peer
#59This company
#60Peer
#61Peer

Overall Customer Sentiment

Above Average

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering August 2015 — 19 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 32% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2015.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
17.6%
Delivery Shipping
16.6%
Customer Support
14.0%
Loyalty
13.4%
Response Speed
11.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW23/100
23/100
signal score
  • Built from a negative-review share of 20.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
81.2%
4
10.0%
3
4.3%
2
3.0%
1
1.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.6% of reviews in the last three months were positive, compared with 96.7% in the three months before that.

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