Based on public reviews and response behavior.
199 reviews over 270 days (about 22 per month). Busiest month: 18% of reviews. Languages: en 100%, nl 1%.
Home & Living average: score 66.8, rating 4.46 stars, reply rate 46.3%, over 4,701 ranked companies · benchmark 12 Oct 2026
Score
52.7
Industry average 66.8
14.1 below average
Rating
3.01
Industry average 4.46
1.45 below average
Reply rate
—
Industry average 46.3%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
45% of reviews positive, 53% negative
Covering September 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes extracted from 199 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,701 ranked companies in Home & Living (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.188 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.381). Review the worst months in the trend data to identify specific operational or product issues.
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