Based on public reviews and response behavior.
84 reviews over 997 days (about 2.6 per month). Busiest month: 21% of reviews. Languages: en 100%.
Fraud & Illegal Services average: score 38.8, rating 2.45 stars, reply rate 16.2%, over 160 ranked companies · benchmark 12 Oct 2026
Score
31.7
Industry average 38.8
7.1 below average
Rating
1.11
Industry average 2.45
1.34 below average
Reply rate
—
Industry average 16.2%
not measured
Among ranked Fraud & Illegal Services companies
Only companies with enough recent, scoreable reviews are ranked.
18% of reviews positive, 80% negative
Covering September 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.
Share of theme mentions
Themes extracted from 84 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 160 ranked companies in Fraud & Illegal Services (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.600 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 16%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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