Customereye

The Highland Club

Travel & Hospitalitythehighlandclub.co.uk

Review data last updated .

Based on public reviews and response behavior.

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87 reviews over 3,243 days (about 0.8 per month). Busiest month: 8% of reviews. Languages: en 98%, es 1%, nl 1%.

Overall Score

68/100
4.71 ★ average rating · 87 reviews
68/100 from 87 reviews over 13 months, limited confidence.

Travel & Hospitality average: score 61.2, rating 3.92 stars, reply rate 39.4%, over 974 ranked companies · benchmark 14 Oct 2026

Score

68.4

Industry average 61.2

7.2 above average

Rating

4.71

Industry average 3.92

0.79 above average

Reply rate

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Industry average 39.4%

not measured

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#382of 974 ranked in Travel & Hospitality
Top 39% · Upper Half
#1 (best)#974 (worst)
#380Peer
#381Peer
#382This company
#383Peer
#384Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

98% of reviews positive, 2% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative2%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Loyalty
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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