Customereye

The Funded Trader

Lending & Consumer Finance • United Statesthefundedtraderprogram.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

37/100
+17.8 vs. last month2.51 ★ average rating · 999 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#268of 275
Top 97% · Bottom Tier
#1 (best)#275 (worst)
#266Peer
#267Peer
#268This company
#269Peer
#270Peer

Overall Customer Sentiment

Below Average

40% of reviews positive, 58% negative

40%
positive
  • Positive40%
  • Neutral1%
  • Negative58%

Sentiment Balance

Covering May 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 995 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
17.9%
Loyalty
14.5%
Communication
13.0%
Pricing
12.0%
Problem Resolution
9.4%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 17.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH93/100
93/100
signal score
  • Built from a negative-review share of 58.4% across this company's analyzed reviews.
  • 15 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.5avg rating
5
32.1%
4
5.3%
3
2.0%
2
2.8%
1
57.8%

Based on 999 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 7.1% in the three months before that.

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