Customereye

Spreadshirt Canada

Apparel & Fashion • United Statesspreadshirt.ca

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

63/100
−5.2 vs. last month4.57 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#74of 330
Top 22% · Top Tier
#1 (best)#330 (worst)
#72Peer
#73Peer
#74This company
#75Peer
#76Peer

Overall Customer Sentiment

Category Leader

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering October 2024 — 122 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 22% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.9%
Delivery Shipping
25.2%
Response Speed
12.9%
Loyalty
10.0%
Customer Support
6.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 33.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
80.3%
4
8.0%
3
4.2%
2
3.0%
1
4.5%

Based on 600 analyzed reviews. Sentiment is improving: 93.8% of reviews in the last three months were positive, compared with 87.9% in the three months before that.

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