Based on public reviews and response behavior.
600 reviews over 102 days (about 179 per month). Busiest month: 29% of reviews.
Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026
Score
62.6
Industry average 62.9
0.3 below average
Rating
4.57
Industry average 4.25
0.32 above average
Reply rate
—
Industry average 39.8%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 20% negative
Covering October 2024 — 122 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 22% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,693 ranked companies in Apparel & Fashion (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.133 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 29% of reviews against an industry average of 40%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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