Based on public reviews and response behavior.
194 reviews over 372 days (about 16 per month). Busiest month: 13% of reviews. Languages: en 100%.
Hobbies & Arts average: score 64.8, rating 4.43 stars, reply rate 31.5%, over 2,643 ranked companies · benchmark 18 Oct 2026
Score
81.6
Industry average 64.8
16.8 above average
Rating
4.92
Industry average 4.43
0.49 above average
Reply rate
—
Industry average 31.5%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 12% negative
Covering September 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 194 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,643 ranked companies in Hobbies & Arts (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 81.6 places the company in the top quarter of about 2,700 ranked Hobbies & Arts companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 51% of reviews against an industry average of 31%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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