Customereye

RickRak

Auto Parts & Accessories • United Statesrickrak.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 374 days (about 49 per month). Busiest month: 12% of reviews.

Overall Score

51/100
+5.7 vs. last month4.90 ★ average rating · 600 reviews
51/100 from 600 reviews over 13 months, high confidence.

Auto Parts & Accessories average: score 61.5, rating 4.37 stars, reply rate 34.1%, over 1,011 ranked companies · benchmark 15 Oct 2026

Score

51.4

Industry average 61.5

10.1 below average

Rating

4.90

Industry average 4.37

0.53 above average

Reply rate

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Industry average 34.1%

not measured

Competitive Performance Rank

Among ranked Auto Parts & Accessories companies

#764of 1011 ranked in Auto Parts & Accessories
Top 76% · Bottom Tierdown 4 from last month
#1 (best)#1011 (worst)
#762Peer
#763Peer
#764This company
#765Peer
#766Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

79% of reviews positive, 21% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering October 2024 — 52 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 15% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Response Speed
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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