Based on public reviews and response behavior.
86 reviews over 1,610 days (about 1.6 per month). Busiest month: 20% of reviews. Languages: en 100%.
Veterinary & Pet Services average: score 66.3, rating 4.42 stars, reply rate 36.3%, over 268 ranked companies · benchmark 6 Oct 2026
Score
76.2
Industry average 66.3
9.9 above average
Rating
5.00
Industry average 4.42
0.58 above average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Veterinary & Pet Services companies
Only companies with enough recent, scoreable reviews are ranked.
99% of reviews positive, 0% negative
Covering November 2022 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 86 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 268 ranked companies in Veterinary & Pet Services (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 64% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 53 mentions with a sentiment score of 96.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
