Based on public reviews and response behavior.
200 reviews over 167 days (about 36 per month). Busiest month: 19% of reviews. Languages: en 100%.
Hobbies & Arts average: score 64.8, rating 4.43 stars, reply rate 31.5%, over 2,643 ranked companies · benchmark 18 Oct 2026
Score
80.7
Industry average 64.8
15.9 above average
Rating
4.05
Industry average 4.43
0.38 below average
Reply rate
—
Industry average 31.5%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 27% negative
Covering September 2026 — 35 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,643 ranked companies in Hobbies & Arts (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.211 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 80.7 places the company in the top quarter of about 2,700 ranked Hobbies & Arts companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
Included in the full report
Unlock the full report — $4.99