POTAGE

Food & Beverage • United Kingdompotage.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

−40.4 vs. last month4.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#259of 551

Top 47% · Upper Half

#1 (best)#551 (worst)

#257Peer

#258Peer

#259This company

#260Peer

#261Peer

Overall Customer Sentiment

Above Average

86% of reviews positive, 14% negative

86%

positive

Positive86%
Neutral0%
Negative14%

Sentiment Balance

Covering March 2023 — 17 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 47% of reviews in this period, with 53% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.9%

Product Quality

20.7%

Loyalty

14.2%

Customer Support

12.0%

Onboarding

7.4%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 20.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

74.5%

4★

13.2%

3★

6.8%

2★

3.0%

1★

2.5%

Based on 600 analyzed reviews. Sentiment is slipping: 81.0% of reviews in the last three months were positive, compared with 95.3% in the three months before that.

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