Customereye

PictureHangers

Home & Living • United Kingdompicturehangers.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
4.93 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#379of 675
Top 56% · Mid Pack
#1 (best)#675 (worst)
#377Peer
#378Peer
#379This company
#380Peer
#381Peer

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral2%
  • Negative16%

Sentiment Balance

Covering November 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 577 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.9%
Response Speed
15.7%
Product Quality
15.4%
Customer Support
12.3%
Loyalty
10.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • Built from a negative-review share of 20.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
94.2%
4
5.0%
3
0.5%
2
0.0%
1
0.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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