Customereye

Naked Winery

Food & Beverage • United Statesnakedwinery.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

73/100
+4.5 vs. last month4.64 ★ average rating · 513 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#15of 551
Top 3% · Top Tier
#1 (best)#551 (worst)
#13Peer
#14Peer
#15This company
#16Peer
#17Peer

Overall Customer Sentiment

Category Leader

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral0%
  • Negative8%

Sentiment Balance

Covering May 2019 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 506 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2019.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
30.4%
Customer Support
22.8%
Loyalty
20.0%
Delivery Shipping
9.6%
Pricing
5.6%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • •Built from a negative-review share of 19.7% across this company's analyzed reviews.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5★
80.7%
4★
9.7%
3★
4.5%
2★
2.9%
1★
2.1%

Based on 513 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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