Based on public reviews and response behavior.
100 reviews over 1,608 days (about 1.9 per month). Busiest month: 13% of reviews. Languages: en 95%, fr 2%, da 1%.
These figures describe an earlier period, not the last 12 months.
Hobbies & Arts average: score 63.9, rating 4.45 stars, reply rate 31.0%, over 2,268 ranked companies · benchmark 9 Oct 2026
Score
15.6
Industry average 63.9
48.3 below average
Rating
1.15
Industry average 4.45
3.30 below average
Reply rate
—
Industry average 31.0%
not measured
Not ranked
no reviews in the last 12 months
13% of reviews positive, 86% negative
Covering January 2022 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,268 ranked companies in Hobbies & Arts (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around customer support scores -0.482 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.154). Review the worst months in the trend data to identify specific operational or product issues.
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