Based on public reviews and response behavior.
83 reviews over 1,257 days (about 2 per month). Busiest month: 17% of reviews. Languages: en 100%.
Sporting Goods & Equipment average: score 60.8, rating 4.19 stars, reply rate 25.0%, over 148 ranked companies · benchmark 7 Oct 2026
Score
49.7
Industry average 60.8
11.1 below average
Rating
2.47
Industry average 4.19
1.72 below average
Reply rate
—
Industry average 25.0%
not measured
Among ranked Sporting Goods & Equipment companies
Only companies with enough recent, scoreable reviews are ranked.
47% of reviews positive, 51% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 83 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 148 ranked companies in Sporting Goods & Equipment (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.211 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.231). Review the worst months in the trend data to identify specific operational or product issues.
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