McFeely's

Construction & Industrial • United Statesmcfeelys.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

60/100

+4.8 vs. last month4.71 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#121of 404

Top 30% · Upper Half

#1 (best)#404 (worst)

#119Peer

#120Peer

#121This company

#122Peer

#123Peer

Overall Customer Sentiment

Above Average

65% of reviews positive, 32% negative

65%

positive

Positive65%
Neutral2%
Negative32%

Sentiment Balance

Covering April 2019 — 63 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 24% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 589 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2019.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.5%

Response Speed

17.1%

Product Quality

16.2%

Pricing

13.5%

Loyalty

11.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 3.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH63/100

63/100

signal score

•Built from a negative-review share of 46.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

81.8%

4★

11.0%

3★

4.7%

2★

1.5%

1★

1.0%

Based on 600 analyzed reviews. Sentiment is slipping: 25.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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