Based on public reviews and response behavior.
994 reviews over 980 days (about 31 per month). Busiest month: 11% of reviews. Languages: en 83%, sv 5%, fr 3%.
Food & Beverage average: score 61.9, rating 4.26 stars, reply rate 33.4%, over 2,522 ranked companies · benchmark 10 Oct 2026
Score
63.5
Industry average 61.9
1.6 above average
Rating
3.84
Industry average 4.26
0.42 below average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 36% negative
Covering February 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes extracted from 994 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,522 ranked companies in Food & Beverage (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.167 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 99% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99