Based on public reviews and response behavior.
61 reviews over 1,312 days (about 1.4 per month). Busiest month: 7% of reviews. Languages: en 100%.
Hobbies & Arts average: score 64.8, rating 4.43 stars, reply rate 31.4%, over 2,649 ranked companies · benchmark 20 Oct 2026
Score
75.7
Industry average 64.8
11.0 above average
Rating
4.10
Industry average 4.43
0.33 below average
Reply rate
—
Industry average 31.4%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 16% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 61 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,649 ranked companies in Hobbies & Arts (benchmark 20 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 75.7 places the company in the top quarter of about 2,600 ranked Hobbies & Arts companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 37 mentions with a sentiment score of 81.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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