Customereye

Mochi Health

Supplements & Nutrition • United Statesjoinmochi.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

77/100
+28.2 vs. last month4.14 ★ average rating · 1,325 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#13of 301
Top 4% · Top Tier
#1 (best)#301 (worst)
#11Peer
#12Peer
#13This company
#14Peer
#15Peer

Overall Customer Sentiment

Category Leader

70% of reviews positive, 29% negative

70%
positive
  • Positive70%
  • Neutral1%
  • Negative29%

Sentiment Balance

Covering August 2026 — 10 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,316 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
17.9%
Product Quality
15.0%
Onboarding
13.4%
Pricing
11.5%
Response Speed
10.6%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 11.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH64/100
64/100
signal score
  • Built from a negative-review share of 28.7% across this company's analyzed reviews.
  • 31 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
74.2%
4
4.2%
3
1.2%
2
2.3%
1
18.1%

Based on 1,325 analyzed reviews. Sentiment is slipping: 60.7% of reviews in the last three months were positive, compared with 90.2% in the three months before that.

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