Based on public reviews and response behavior.
600 reviews over 2,215 days (about 8.3 per month). Busiest month: 35% of reviews.
Automotive & Mobility average: score 61.2, rating 4.22 stars, reply rate 40.6%, over 1,412 ranked companies · benchmark 4 Oct 2026
Score
60.8
Industry average 61.2
0.4 below average
Rating
3.50
Industry average 4.22
0.72 below average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 29% negative
Covering July 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,412 ranked companies in Automotive & Mobility (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.208 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 41%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
