Based on public reviews and response behavior.
100 reviews over 1,840 days (about 1.6 per month). Busiest month: 27% of reviews. Languages: en 100%.
Tech & Electronics average: score 60.0, rating 4.24 stars, reply rate 29.4%, over 796 ranked companies · benchmark 7 Oct 2026
Score
69.1
Industry average 60.0
9.1 above average
Rating
4.10
Industry average 4.24
0.14 below average
Reply rate
—
Industry average 29.4%
not measured
Among ranked Tech & Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 25% negative
Covering July 2021 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 57% negative and 14% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 796 ranked companies in Tech & Electronics (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.203 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.443). Review the worst months in the trend data to identify specific operational or product issues.
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