Customereye

horizonsmusic.co.uk

Media & Contenthorizonsmusic.co.uk

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 158 days (about 38 per month). Busiest month: 21% of reviews. Languages: en 100%.

Overall Score

58/100
Short observation window (158 days)
−3.6 vs. last month2.82 ★ average rating · 199 reviews
58/100 from 199 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Media & Content average: score 59.8, rating 4.08 stars, reply rate 32.0%, over 671 ranked companies · benchmark 21 Sept 2026

Score

58.0

Industry average 59.8

1.8 below average

Rating

2.82

Industry average 4.08

1.26 below average

Reply rate

Industry average 32.0%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#361of 671 ranked in Media & Content
Top 54% · Mid Pack
#1 (best)#671 (worst)
#359Peer
#360Peer
#361This company
#362Peer
#363Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

59% of reviews positive, 38% negative

59%
positive
  • Positive59%
  • Neutral3%
  • Negative38%

Sentiment Balance

Covering September 2026 — 14 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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