Based on public reviews and response behavior.
79 reviews over 2,518 days (about 1 per month). Busiest month: 9% of reviews. Languages: en 100%.
Sporting Goods & Equipment average: score 60.5, rating 4.16 stars, reply rate 25.2%, over 177 ranked companies · benchmark 11 Oct 2026
Score
18.9
Industry average 60.5
41.6 below average
Rating
1.32
Industry average 4.16
2.84 below average
Reply rate
—
Industry average 25.2%
not measured
Among ranked Sporting Goods & Equipment companies
Only companies with enough recent, scoreable reviews are ranked.
20% of reviews positive, 77% negative
Covering August 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 79 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 177 ranked companies in Sporting Goods & Equipment (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.365 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 18.9 sits in the bottom quarter of about 180 ranked Sporting Goods & Equipment companies (25th percentile: 53, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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