Hairyworm

General Retail & Marketplaces • United Kingdomhairyworm.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

−20.8 vs. last month4.63 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#166of 359

Top 46% · Upper Half

#1 (best)#359 (worst)

#164Peer

#165Peer

#166This company

#167Peer

#168Peer

Overall Customer Sentiment

Above Average

83% of reviews positive, 16% negative

83%

positive

Positive83%
Neutral1%
Negative16%

Sentiment Balance

Covering November 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

20.8%

Delivery Shipping

20.3%

Response Speed

16.5%

Communication

11.8%

Customer Support

9.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100

21/100

signal score

•Built from a negative-review share of 21.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

85.3%

4★

5.8%

3★

1.3%

2★

2.0%

1★

5.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 81.0% of reviews in the last three months were positive, compared with 83.3% in the three months before that.

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