Customereye

Grosvenor House Publishing

Media & Contentgrosvenorhousepublishing.co.uk

Review data last updated .

Based on public reviews and response behavior.

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79 reviews over 1,083 days (about 2.2 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

78/100
4.99 ★ average rating · 79 reviews
78/100 from 79 reviews over 9 months, limited confidence.

Media & Content average: score 60.8, rating 4.08 stars, reply rate 32.6%, over 1,069 ranked companies · benchmark 6 Oct 2026

Score

78.3

Industry average 60.8

17.5 above average

Rating

4.99

Industry average 4.08

0.91 above average

Reply rate

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Industry average 32.6%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#161of 1069 ranked in Media & Content
Top 15% · Top Tier
#1 (best)#1069 (worst)
#159Peer
#160Peer
#161This company
#162Peer
#163Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

100% of reviews positive, 0% negative

100%
positive
  • Positive100%
  • Neutral0%
  • Negative0%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Onboarding
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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