Based on public reviews and response behavior.
100 reviews over 1,969 days (about 1.6 per month). Busiest month: 32% of reviews. Languages: en 99%, es 1%.
Fraud & Illegal Services average: score 42.2, rating 2.77 stars, reply rate 22.3%, over 57 ranked companies · benchmark 6 Oct 2026
Score
37.6
Industry average 42.2
4.6 below average
Rating
3.11
Industry average 2.77
0.34 above average
Reply rate
—
Industry average 22.3%
not measured
Among ranked Fraud & Illegal Services companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 43% negative
Covering September 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 57 ranked companies in Fraud & Illegal Services (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.607 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.482). Review the worst months in the trend data to identify specific operational or product issues.
