Customereye

Edible Blooms UK

Gifts & Party Supplies • United Kingdomedibleblooms.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

56/100
−20.5 vs. last month4.56 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#76of 149
Top 51% · Mid Pack
#1 (best)#149 (worst)
#74Peer
#75Peer
#76This company
#77Peer
#78Peer

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering November 2022 — 27 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
29.2%
Product Quality
18.5%
Customer Support
14.3%
Loyalty
12.5%
Response Speed
7.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 1.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100
38/100
signal score
  • Built from a negative-review share of 21.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
83.2%
4
5.2%
3
3.2%
2
1.3%
1
7.2%

Based on 600 analyzed reviews. Sentiment is slipping: 87.7% of reviews in the last three months were positive, compared with 93.1% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis