Based on public reviews and response behavior.
93 reviews over 1,272 days (about 2.2 per month). Busiest month: 15% of reviews. Languages: en 86%, fr 12%, ru 1%.
Home Services average: score 69.6, rating 4.60 stars, reply rate 46.8%, over 1,451 ranked companies · benchmark 7 Oct 2026
Score
80.7
Industry average 69.6
11.1 above average
Rating
4.94
Industry average 4.60
0.34 above average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
97% of reviews positive, 3% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 93 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,451 ranked companies in Home Services (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 80.7 places the company in the top quarter of about 1,500 ranked Home Services companies (75th percentile: 79). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 98% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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